Capgemini announced a seven-year engagement with global agribusiness and food company Bunge Limited. Capgemini will support Bunge’s finance operations through finance and accounting (F&A) services. Aligned with its Rightshore® global delivery model, Capgemini will provide select front-office, customer-facing functions, as well as specialized activities in some geographies, including global transactions, master data, and issue resolution.

In challenging times, a select gathering of corporate leaders addressed the key milestones and decisions as the market prepares for new growth.
 
By Peggy Cope
 

Join us in Tampa, FL, for an FAO event that will help your business take the next steps forward in F&A sourcing, as John Sununu Takes the Spotlight.

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In something of a cautionary tale for outsourcing services providers, Satyam Computer Services, the fourth largest Indian outsourcing company that currently serves more than a third of the Fortune 500 companies, confessed this week that it had significantly inflated its earnings and assets for years. On Jan.

Remember that deal late last year, when Tata Consultancy Services (TCS) bought Citigroup's BPO arm, Citigroup Global Services? Well, word is we can expect to see a couple of multimillion-dollar BPO contracts in the wake of that acquisition. Details are not available yet, but stay tuned for more information in the near future.

Outsource Partners International (OPI), a provider of finance and accounting outsourcing (FAO) services, has expanded its European operations with the establishment of its second BPO service center in Black Sea port city of Varna, Bulgaria. The center will cater to the ocean transportation industry. Further, the location of the center will assist OPI in recruiting professionals with expertise in the maritime and shipping industries along with providing cross-training to existing employees.

WNS Holdings Limited, a  provider of global business process outsourcing (BPO) services, has signed a six-year contract with SAS Airlines, the largest airline company in Scandinavia. This new contact is a renewal of WNS’ existing five-year agreement to provide passenger revenue accounting services for SAS.
 

Indian BPO providers will now be able to bid for leading Australian government contracts. Earlier, federal contracts were not awarded to overseas companies in Australia because of security accreditation issues. These restrictions were recently waived after the Gershon review was presented to the Australian government; it stated that all government departments (excluding the defense department) could outsource operations to multinational companies.

HCL BPO, the BPO division of Indian IT services provider HCL Technologies, is planning acquisitions (target companies undisclosed) to shift focus from voice-based services to transaction-based services. The move will also assist the company in increasing revenues without increasing headcount. The company is expected to decrease dependence on voice-based services from the current 70 percent to about 50 percent over the next few years.