Vol. 5 No. 9 - September 2008/October 2008

Compliance and the Middle Market

Sarbanes-Oxley has created a good deal of work and related expense for companies that are not corporate behemoths. But they might be missing an opportunity if they don’t turn SOX to their advantage.

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Getting Ready

How can you assess your preparedness for managing an outsourcing transition?

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Shared Services Success

Delivering a true partnership across process value lines is key to demonstrating real value to the organizations

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Getting Business Impact with FAO

More companies than ever are looking to outsource F&A to save money and gain flexibility.

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Success Through Acquisition

As companies look for more robust offerings, BPO providers turn to partnerships and mergers to build their repertoires.

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Benchmarking for Fun & Profit

While benchmarking provides great outcome metrics that can help measure the gap to the best performers, how do outsourcing service providers define a path for all clients to consistently optimize their processes?

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Bullish on FAO in a Bear Market

Wall Street and the global economy are in turmoil, but the outlook for the outsourcing industry is far from gloomy. Buyers are looking to make good deals—fast.

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Surviving the Perfect Storm

A slow economy and tight labor market make SaaS-enabled outsourcing a good option to manage sales and tax use compliance.

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Procurement BPO Takes Off

Will the procurement outsourcing market begin to pick up speed in 2009? All the signs say yes.

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