Vol. 5 No. 2 - March 2008/April 2008

And the Winners Are…

The 2008 FAO Research Awards of Distinction give a shout-out to the

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2008 FAO Superstars

Our Annual FAO Supperstars listing.

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The Commoditization Of F&A Outsourcing

With FAO providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive.

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Department AP/AR: Chasing the Mid-Market With New AP Tools

VWA projects changes in order-to-cash business, develops customizable new tool to meet new market realities.

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Department Case Studies & Profiles: Grill Concepts: Food for Outsourcing Thought

Fast-growing restaurant chain Grill Concepts outsourced its accounting functions to feed the needs of shareholders and customers.

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Department Procurement: Try Adding Procurement

Your company doesn’t have money to burn. By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line—while helping to improve operations.

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Department Statistics & Studies: 2007: Was it a Good Year for FAO? Some Say Yes.

Nelson-Hall’s BPO Index reported gains for the industry overall, with some good news for the F&A segment.

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Department Compliance: Are You Desperately Seeking Compliance?

Tools from Capgemini and TerraNua are available to help companies of all sizes

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A Talent Pool That’s Worth Watching

As the F&A labor market continues to tighten, FAO suppliers must fine-tune how they manage—and think about—hiring and retention.

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