VWA projects changes in order-to-cash business, develops customizable new tool to meet new market realities.

Fast-growing restaurant chain Grill Concepts outsourced its accounting functions to feed the needs of shareholders and customers.

Your company doesn’t have money to burn. By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line—while helping to improve operations.

Nelson-Hall’s BPO Index reported gains for the industry overall, with some good news for the F&A segment.

Tools from Capgemini and TerraNua are available to help companies of all sizes

As the F&A labor market continues to tighten, FAO suppliers must fine-tune how they manage—and think about—hiring and retention.

Assessments can help shared services add more value. Here’s how.

Companies are taking a more sophisticated view of processes, with the relatively unsophisticated model of “all or nothing” morphing into a more hybrid solution.

BT Group’s contract with Accenture lets FAO take a real seat at the strategy table—perhaps for the first time.

The worst mistakes companies make when they evaluate outsourcing—and how to avoid them.