BT Group’s contract with Accenture lets FAO take a real seat at the strategy table—perhaps for the first time.

The worst mistakes companies make when they evaluate outsourcing—and how to avoid them.

Politicians practicing ‘protectionism’ miss the potential positive points of outsourcing.

This month, we discuss how innovative organizations are implementing strong governance models and effective relationship management strategies in today’s FAO arrangements.

Why do some of these HRO legal advisors cost $500 an hour?

Rather than view a potential recession as something you can only “ride out,” seize the moment to drive changes that will reduce operating spend and free up cash for projects that will create competitive advantage.

The 2008 FAO Research Awards of Distinction give a shout-out to the

Our Annual FAO Supperstars listing.

Top Dealsof 2007.

With FAO providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive.