Vol. 3 No. 4 - July 2006/August 2006

Navigating FMLA, FLSA, and SOX

The alphabet soup of keeping paid time-off compliant.

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A New Twist to an Age-old Tale: Buying Offshore Services

Offshoring is on the minds of many, but concerns about quality of service remain a stumbling block. Here are ways to cash in on labor arbitrage while protecting your vital functions.

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Ask Chris

Former CFO, FAO metrics guru, and FAO provider Chris Gattenio has been an advisor for more than 1,000 CFOs. This month, she examines travel and expense outsourcing.

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National Consumer Finance Company Outsources AP

Drive Financial achieves success with SourceNet’s accounts payable processing service.

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Fish Nor Fowl

It’s both captive and external. It’s government and private entity. Most of all, it is expected to save the U.K. government millions of pounds each year. How does the NHS Shared Business Services do it? Read on.

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What It Takes to Build a Successful Partnership

Q & A with Claudeane Whaley, Payroll Supervisor, Pilot Travel Centers.

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An FAO Market for the Masses

As service providers learn to leverage their assets, they are finding a more receptive crowd of buyers in the mid-market. But has this segment really arrived?

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Scandal Season: Financial Reporting Comes of Age

As evidenced by the recent stock option and travel expense reporting scandals that rocked some large public companies, SOX 404 and its sister reporting requirements are bringing lots of skeletons out of the closet. Do you know which, if any, of your executives that your financial reports might incriminate?

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Bridging the Great Outsourcing Divide

Where HRO has been challenged, FAO is blossoming. As one market becomes established—suffering the usual maladies of a maturing segment—the other sees potential for significant growth.

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The New BPO Sensation: Indirect Procurement

With CFOs focused on the bottom line, all areas of cost savings, including procurement activities, are under the magnifying glass. The good news is that providers are finding innovative ways of saving money beyond the usual group buying approach.

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