Former CFO, FAO metrics guru, and FAO provider Chris Gattenio has given sage advice to more than 1,000 CFOs. This month, she talks about F&A transformational outsourcing, the new No. 1 fitness program for finance executives.

When Thomas Cook sought to reduce back-office spending, it turned to outsourcing

When Genpact bought order-to-cash outsourcing player Creditek on July 14, BPO mega-investor General Atlantic (GA) multiplied its FAO bet. In 2001, GA invested $30 million in Creditek. Now GA owns part of $426-plus million Genpact with Oak Hill Capital Partners. Many hope that GA’s stake has the same rocket-booster impact that its 1997 Exult bet had in the $59 billion HRO market.

How improved technology can efficiently record time, produce invoices, and accurately pay employees.

Tried and true tips on avoiding risks and improving bottom-line performance.

Make sure your outsourcing agreement has teeth to protect your interests.

Relying on the decision-making prowess of a few insulated individuals with limited experience could spell trouble. Look to the wisdom of senior team members with a broad perspective.

Properly assessing service providers’ safeguards affords outsourcing buyers degrees of protection against data loss.

The latest Everest study proves what we all suspect: Full-service outsourcing is growing at a faster rate than the rest of the market.

Q & A with Terry Hopkins, owner of 80 restaurants.