September, 2008

Bullish on FAO in a Bear Market

Wall Street and the global economy are in turmoil, but the outlook for the outsourcing industry is far from gloomy. Buyers are looking to make good deals—fast.

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Surviving the Perfect Storm

A slow economy and tight labor market make SaaS-enabled outsourcing a good option to manage sales and tax use compliance.

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Procurement BPO Takes Off

Will the procurement outsourcing market begin to pick up speed in 2009? All the signs say yes.

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Striking The Right Balance

Internal shared services and outsourcing can co-exist peacefully and profitably, if you know how to do it.

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Where Does IT Fit?

Take advantage of a merger or acquisition to ask some old questions all over again.

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Shared Services, Operating Lean and Mean with Kaizen

Take a practical approach to reducing cost and response time in shared services.

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Seeking Advice in Tough Times?

Companies hoping to cut costs and make the most of their outsourcing engagements could be well-advised to work with an advisor.

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Getting Ready

How can you assess your preparedness for managing an outsourcing transition?

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Shared Services Success

Delivering a true partnership across process value lines is key to demonstrating real value to the organizations

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