When Unilever Europe wanted to cut costs and improve operations quickly, it turned to IBM for a solution—and cultural fit—that suited its needs perfectly. The result was a relationship for the record books.

Letter from our CEO

ACS CEO Blodgett captures portraits of homeless in powerful book that gives a glimpse into their struggling lives.

SAP all-in-one product and Answerthink help organization keep its F&A on track.

EquaTerra study points to a bright future for outsourcing across the board as companies seek to stretch their influence around the globe.

With traditional buffers falling by the wayside and consumer habits changing, companies need to update their collections strategies.

Highlights of the FAO Summit 2008 include success stories, provider panels, and advice on standards and practices.

FAO Today fêtes the outstanding practitioners, advisors, and providers of the past year.

Trend shows that companies are backing away from enterprise bundles.

With no slowdown in sight, India Inc. drives headlong into the global BPO market.