Steven P. Cohen and his organization, The Negotiation Skills Company, help executives further their business goals by teaching them the benefits of cultural sensitivity.

The FAO market opens up in 2008 to deliver higher value as adoption trends continue to shift.

There are many ways to improve the performance of offshore captive.

To exceed the expectations of multiple customer groups with the optimization of the delivery model, do you need to ‘pick and mix’ to maximize performance?

Which way do you like to outsource your procurement: On its own, or together with finance and accounting?

As the dollar continues to stall and the rupee accelerates, currency fluctuation can become a problem for global FAO.

This month, we discuss how to utilize governance frameworks to secure the business case long-term in effective FAO arrangements.