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Keep your finger on the pulse of the FAO industry. The most up-to-date press
releases on current FAO contract, mergers and acquisitions, new research and
studies, management changes, and more.
To submit a press release to FAO Today,
click here to use this form or e-mail
info@outsourcingtoday.com. (Topical
releases only. Publisher reserves the right not to post releases.)
Archived News
ANZ National to Outsource 500 Jobs to India for Processing and Operational Functions 4/22/2008
Everest Study Predicts BPO Companies Will Make Key Investments in Indian Tier II/III Cities 4/22/2008
Europe Digs In Its Heels When It Comes To Offshoring, Study Finds 4/11/2008
Accenture Expands Operations In Poland By Quadrupling Warsaw Facility Headcount 4/11/2008
Quatrro BPO Buys Captive Accounting Unit of McGladrey to Boost Mid-Market Services 4/10/2008
EXL Expands Global Footprint with Philippines Center 4/8/2008
Morgan Stanley To Maintain Indian BPO Operations, Despite Sale Rumor 2/11/2008
Indonesian Telecom Company Implements Convergys Billing and Care Platform 2/11/2008
BNY Mellon Signs Two Contracts in Emerging Markets: OPG, Banco Central de Uruguay 2/8/2008
WNS Reports 3Q Revenues, Exercises Aviva Call Option 2/8/2008
VWA Predicts Rough Economy Will Mean Increase in F&A Outsourcing, and Some Strategy Shifts 2/8/2008
Scotiabank Signs Five-year Payroll Deal Covering 43,000 Employees 2/7/2008
Ceridian Signs Genpact for BPO Contract 2/7/2008
ACS Reports 6% Revenue Hike, Year Over Year 2/1/2008
Mphasis Reports 39% Revenue Boost for 3Q 2008 2/1/2008
Study Shows Grand Potential in Indian BPO Industry 1/30/2008
TCS Wins $200M BPO Sservices Contract from Sun Life Financial of Canada in the UK 1/30/2008
Resolve, Nova Scotia Government Sign BPO Services Contract 1/30/2008
Satyam Buys Bridge Strategy Group; Renames Nipuna; Announces Revenues for 2007 1/22/2008
TCS Plans Office, Development Center for Russia to Serve EMEA & Latin America 1/22/2008
Wipro Reports 3Q Revenues, Disclaims Capgemini Purchase Rumor 1/21/2008
Indian BPO Companies Are Hiring, Reporting Higher Revenues; But It's Not All Good News 1/21/2008
IBM Reports Increased Revenues for 4Q and FY 2007 1/18/2008
Infosys Looks To Win Three Large Contracts Over Next Six Months 1/17/2008
TCS Revenues for 3Q 2008 Show Healthy Boost, to $1.5 Billion 1/17/2008
Pitney Bowes Helps Legal Teams Keep Track of Litigation Documents 1/17/2008
JPMorgan to Provide PE Fund Services to AustralianSuper 1/16/2008
WNS’ New Bucharest Center to Provide F&A, Customer Support in Europe 1/16/2008
Study: Outsourcing Will Grow, But Faces Shortage of Skills 1/11/2008
Convergys To Provide Collection Services for Global Financial Services Firm 1/10/2008
Syntel Study Predicts Outsourcing Boost for 2008 1/8/2008
Satyam Expands Worldwide Growth Plan 1/7/2008
Philippines Seeks Alternative Outsourcing Sites as Manila Feels Pressure 1/7/2008
Unilever Inks Five-Year Procurement Deal With IBM 1/7/2008
Rumors Abound for Capgemini Acquisition 1/7/2008
Wipro Expanding BPO Services Around Globe 12/14/2007
Infosys Expected to Acquire Aviva’s BPO Operations 12/14/2007
FAO Today Magazine Announces Recipients of 2007 Global Executive Awards 11/28/2007
IBM Acquires BI Platform in $5 Billion Buyout of Cognos 11/12/2007
Accenture and Thomas Cook Group Sign for Another 10 Years 11/5/2007
ACS Names Outsourcing Veteran Gillette Senior Managing Director of FAO 10/31/2007
EquaTerra Calls Outsourcing a “Recession-Proof Business Tool” 10/18/2007
Capgemini Enhances Customer Care & Intelligence Solution 10/15/2007
OB10 Partners with ACS to Eliminate Paper-Based Invoices 10/1/2007
Oversight Systems Provides “Virtual Audit” for Shaw Industries 9/25/2007
Global Document Solutions Signs Deal With Brinker Capital 9/20/2007
Capgemini Wins Five-Year F&A BPO Contract With NXP 9/20/2007
Veterans Affairs Turns Invoicing Over to A&T, OB10 9/17/2007
Microsoft Taps Accenture for F&A and Procurement Services 9/13/2007
Accenture, USDA Sign $102.6M Financial Systems Deal 9/12/2007
BT Adds Financial Planning, Analysis to List of Services Outosurced to Accenture 9/8/2007
EquaTerra Acquires British Consultancy Morgan Chambers 9/4/2007
BT Awards Xansa $256 Million F&A Contract Extension 9/4/2007
ICS Wins HRO Contract from Victor Chandler 8/14/2007
TCW Group Extends Contract With Bank of New York Mellon 8/10/2007
Georgia-Pacific Signs ACS to Provide Finance and Accounting Solutions 8/9/2007
Barclasy Renews Contract with TNS for Four Years 8/3/2007
Infosys Wins Philips Enterprise Deal, Will Buy Client's Service Centers 7/26/2007
Kyriba Tackles Cash and Treasury Management for ExpressJet 7/18/2007
Grant Thornton Ireland and RSM Robson Rhodes Join Forces 7/17/2007
First Data International Extends Agreement with Laurentian Bank of Canada 6/11/2007
Randle Havens to Head up NelsonHall F&A Practice 5/29/2007
Study: FAO Thrives but Charts its Own Course 5/29/2007
Genpact Limited Files Registration Statement with SEC for Initial Public Offering 5/14/2007
ACS Lays Out Growth Strategy; Concludes Inaugural Analyst Meeting With Sights on 2010 5/10/2007
Citi Will Pay $1.5 billion for Bisys and Spin off Insurance Business 5/2/2007
Information Services Group Acquires TPI for $280M 4/25/2007
BT Hires Barclays to Perform Payment and Collection Services 4/24/2007
BPO Activity Level Shows SIgnificant Decline 4/20/2007
Metavante Secures Outsourcing Contract with Corus Bank 4/19/2007
Majority Stake in Cambridge Sought by Founder and Carlyle Group 4/10/2007
NHS Shared Business Services Wins $38M F&A and Payroll Contract 4/8/2007
HRO Industry Veteran Acquires HRO Today, HRO Europe, FAO Today Magazines and Online Properties 4/3/2007
Protiviti Acquires PENTA Advisory Services 4/3/2007
Capita Wins $570M BPO Contracts 3/23/2007
TDS Handles the Dough for Bahlsen 3/21/2007
Equifax to Acquire TALX Corporation for $1.4 Billion 2/15/2007
Novartis Chooses Genpact to Provide BPO Services 2/9/2007
Genpact Reportedly Plans Merger with Vertex 2/1/2007
Convergys Consolidates MTS Allstream’s Billing and Customer Care Operations 1/30/2007
BAE Systems Australia Outsource Procurement to Xchanging 1/23/2007
VWA and Q2C Form Partnership 1/22/2007
NetFabric Holdings Establishes Indian Subsidiary 1/12/2007
Kimberly-Clark Outsources F&A Services to Genpact 1/9/2007
Kimberly-Clark Outsources Procurement to ICG Commerce 1/8/2007
Plucky Church's Chicken Signs Pioneering FAO Contract with WNS 11/30/2006
Hexaware acquires FocusFrame, a U.S.-based specialized testing consulting firm 11/7/2006
HP Signs Large Deal Worth more than $100 million 11/7/2006
Capgemini to Acquire Kanbay for $1.25 Billion 10/26/2006
Capgemini Signs Seven-year Agreement to Operate Finance & Accounting Services for SKF 10/25/2006
OB10 Announces $13.6 Million in New Funding 10/24/2006
Xansa Wins Preferred Supplier Status with the BBC for 10-year, $160M Deal 10/20/2006
Sabrix Managed Tax Service Addresses Mid-market needs 10/11/2006
Kellogg’s Selects OB10 To Streamline Invoicing Systems 10/11/2006
Alea North America Chooses Cambridge 10/11/2006
Convergys Inks Five-year Deal with BT 10/10/2006
Ceridian Corporation Names Kathryn V. Marinello CEO and President 10/9/2006
OB10 OPENS SERVICE CENTER IN KUALA LUMPUR TO SUPPORT GROWTH IN ASIA-PACIFIC REGION 9/26/2006
Genpact Joins Hyperion Global Partner Program to Expand Business Performance Solutions 9/25/2006
Altran Outsources Procurement to Ariba 9/18/2006
LIBERATA AND XCHANGING TRANSFORM PROCUREMENT LANDSCAPE WITH INNOVATIVE £250M OUTSOURCING PARTNERSHIP 9/5/2006
Genpact Opens Second Center in China 8/17/2006
Aon Limited and XChanging Sign 10-year Pact 8/11/2006
Ceridian Names Wrobleski VP of Sales for Payroll 7/26/2006
Sourcenet Solutions Selected To Provide Accounts Payable Services To Conseco Insurance 7/26/2006
WNS (Holdings) Prices Initial Public Offering 7/26/2006
ACS to Acquire Primax Recoveries 7/12/2006
Accenture Successfully Acquires Advantium and Meridian 7/8/2006
Sun National Bank Selects Fidelity National Information Services for Check Imaging Services 7/5/2006
Two-thirds of U.S. Consumer Products Companies Are Outsourcing, PwC Study Reveals 6/30/2006
Report Says Vertex May Be Sold 6/30/2006
Genpact Expands into the Philippines 6/8/2006
Nationwide Bank Signs Outsourcing Services Agreement with Fidelity National Information Services 5/31/2006
Capgemini Study Shows U.S. Companies Benefit From Outsourcing Experiences 5/23/2006
Capgemini Enhances its Utility Asset Optimization Expertise 5/16/2006
Genpact Signs GSK to Five-year Deal 5/11/2006
IBM Japan To Transform And Manage SANYO Electric's Human Resources And Payroll Functions 5/11/2006
Hewitt Provides Services to OPM 5/11/2006
ACS Awarded BPO Contract Renewal With PepsiAmericas 4/12/2006
BBC Broadcasts HRO Deal with Capita 3/23/2006
Improvements in Process Efficiencies Lead to Real Savings, Study Finds 3/23/2006
Donnelley Bolsters BPO Business with OfficeTiger Acquisition 3/20/2006
Unisys Expands BPO Support in China 3/16/2006
EquaTerra, TPI Break off Merger Agreement 3/10/2006
Network F.O.B. Selects API Outsourcing for Freight Payment Services 3/7/2006
Accenture Acquires Savista in Effort to Grow Mid-market 3/6/2006
Bush Defends Outsourcing to India 3/3/2006
United Dominion Choose Ultimate’s Intersourcing 3/1/2006
Ceridian Signs 100th Payroll International Client 3/1/2006
Accenture Provides Microsoft with Credit, Collection Services 3/1/2006
BBC Selects Capita in10-year HR Outsourcing Contract 2/17/2006
CheckPoint HR Holds Workshop 2/16/2006
Payroll Giant ADP Enters Accounts Payable Market 2/3/2006
LRP Publications, Inc. Acquires Human Resources Conferences and Trade Shows 2/1/2006
Fortum Inks Payroll Deal with Sweden-based Personec AB 2/1/2006
Linde Appoints Genpact to Build Finance & Accounting Services to Best-in-Class 1/31/2006
ACS Buys Back Shares Following Failed Acquisition Talks 1/26/2006
Hitachi to Enter the HR and Finance Outsourcing Market 1/24/2006
Unilever Outsources Financial Transactions to IBM 12/28/2005
Report: Consortium to Buy ACS for $8B 12/23/2005
Wipro Buys mPower for $28M 12/23/2005
Report: Demand for HR, IT and F&A Outsourcing Slowing 12/1/2005
HRO World Europe Conference Flexes Its Muscles in Brussels 11/22/2005
EquaTerra and TPI to Merge, Creating the World’s Leading Advisory Firm 11/14/2005
ACS Signs Agreement to Divest Welfare-to-Workforce Line of Business 11/11/2005
Convergys Expands Relationship with Time Warner Cable 11/8/2005
Unilever says considers outsourcing IT, finance 10/13/2005
Gecis Global Adopts Genpact Name, Touts Growth 9/30/2005
Siemens and Convergys Implement Convergent Charging Solution at Telkomsel 9/29/2005
Global Outsourcing Leader Launches New Identity:Gecis Global is now Genpact 9/27/2005
SAP extends Safe Passage program to BPOs 9/21/2005
FINANCE AND ACCOUNTING OUTSOURCING RESEARCH FIRM LAUNCHES OPERATIONS 9/20/2005
AVALINX LAUNCHES XWORKFORCE.COM, OFFERS FREE 30-DAY TRIAL OF TIME-AND-EXPENSE MANAGEMENT SOLUTION 9/7/2005
EQUATERRA ADVISING NISOURCE ON TRANSFORMATION PROCESS 9/6/2005
MasterTax Announces New Outsource Service Solution 9/1/2005
SPI Technologies Names Gary Flowers President and COO of SPI Transact 8/8/2005
OUTSOURCE PARTNERS INTERNATIONAL, INC. AND SALIS, INC. FORM STRATEGIC ALLIANCE 7/26/2005
Gecis Acquires Creditek 7/15/2005
Gartner says F&A BPO Will Be $4B Market in Europe by 2008 7/11/2005
Affiliated Computer Buys LiveBridge 7/5/2005
Outsourcing Enhances Fund Firms' Share Value Study 7/1/2005
UC IRVINE EXTENSION PRESENTS FIRST AND ONLY ONLINE PROGRAM IN INVESTOR RELATIONS 6/29/2005
ACS Signs Contract with Department of Labor 6/27/2005
NiSource and IBM Sign Agreement to Transform Key Business Process and Technology Functions 6/21/2005
ACS to Provide Electronic Benefits Transfer Services for New Jersey Department of Human Services 6/21/2005
ACS Awarded Contract From United Technologies Corporation 6/20/2005
Convergys to Acquire FAO Business of Deloitte Consulting Outsourcing 6/17/2005
DDC HRO and Black Mountain Create Asia Pacific HR BPO Solutions Alliance 6/14/2005
ADP Announces Availability of Global Outsourcing Solution in Canada 6/13/2005
Nasscom top 10 Indian BPO list 6/10/2005
Needham & Company Selects BISYS for Mutual Fund Administration Svcs 6/2/2005
DHL Express Selects Cambridge for Claims Administration for U.S. Operations 6/2/2005
Xchanging and Boots sign seven-year 400 million outsourcing contract 6/1/2005
Accenture to Design, Implement and Maintain New Army Financial System 6/1/2005
El Paso BarBQue Company Selects Core3 for Back Office Services 5/31/2005
ADP Helps Hard Rock Hotel & Casino Cash In On Savings 5/31/2005
SAP Sets New Standards for Business Process Outsourcing 5/16/2005
Diedrich Coffee, Inc. Names Savista as Payroll Provider 5/11/2005
RSM McGladrey Financial Process Outsourcing Acquires Two Competitors 5/9/2005
ACS Awarded BPO Contract With HomeBanc Mortgage Corporation 5/9/2005
Xansa signs deal extensions 5/4/2005
IBM Wins Financial Services Contract with U.S. Navy 5/3/2005
BP Extends Business Transformation Agreement with IBM 5/3/2005
Malvern Outsources Rollovers to RolloverSystems 4/26/2005
Yankee Group Sees BPO Market Exploding as SAP Enters the Field 4/26/2005
TALX Acquires Jon-Jay Associates, Expanding The Work Number and Tax Management Services 4/21/2005
NY HR Week 2005 Trumps Expectations - Up 32% to 3710 Registered Attendees 4/20/2005
Huntington National Signs With Unisys for Check Imaging 4/4/2005
Gartner Consulting Says F&A BPO is a Key to Increasing a CFO's Efficiency 3/30/2005
City of Montreal chooses CGI for HR and Payroll 3/23/2005
5 De Novo Banks Choose Fidelity Information Services' BancPac(TM) Core Processing Solution 3/22/2005
Geller & Company Names Persson to Play Key Roles in Family Office Services Practice 3/22/2005
Virginia Credit Union Selects Fidelity Information Services' MISER(R) Core Solution 3/22/2005
ACS to Acquire HR Consulting and Outsourcing Businesses From Mellon 3/16/2005
ACS Awarded BPO Contract Extension With U of California 3/15/2005
ACS Providing Payment Processing and Debit Card Services for NJ Child Support Program 3/14/2005
Wells Fargo Renews Outsourcing Relationship With SEI 3/10/2005
Aegon Asset Management Outsources to Citigroup 3/9/2005
U.S. Bancorp Fund Services Selects Eagle For Fund Administration Reporting 3/7/2005
Webster Bank Signs 5yr Outsourcing Contract with Fidelity Information Services 3/3/2005
PGGM Outsources Payroll Services to ARINSO 3/3/2005
Boots Outsources to Xchanging 3/1/2005
BISYS Selected to Provide Outsourced Information Processing Services for Sterling Federal Bank 3/1/2005
EquaTerra Acquires InSource Partners 3/1/2005
Thomson Acquires Tax Partners 3/1/2005
Hitachi Europe Outsources to Ceridian Centrefile 2/24/2005
Coca-Cola to expand shared service center 2/7/2005
Savista Earns Top Designation for Finance and Accounting Outsourcing Services 2/4/2005
Barclays Signs 45 million Outsourcing Contract with Siemens 1/28/2005
Barclays Signs GBP 45 Million BPO Contract with Siemens Business Services 1/26/2005
Core3 Names Chief Financial Officer 1/10/2005
BISYS Acquires RK Consulting 1/7/2005
DDC HRO Predicts Explosive Growth in Data Capture BPO – Supporting Increase in Digital Demand 1/7/2005
DDC HRO Predicts Explosive Growth in Data Capture BPO – Supporting Increase in Digital Demand 1/7/2005
Office Depot Expands FAO Contract with ACS 12/27/2004
ACS Awarded FAO Contract with Office Depot 12/27/2004
Convergys Provides Sprint Wireless with Billing 12/17/2004
US DoJ Awards EDS $74M Travel & Expense Contract 12/13/2004
Mellon Appointed Custodian for $60B Manulife Financial Mandate 12/7/2004
Capita Administers Halifax Financial Services Trust Fund 12/2/2004
Grill Concepts Outsources Payroll Processing 12/1/2004
UB Appoints Xchanging European BPO Partner 11/30/2004
BC Ministry Awards EDS $480M Contract for Debt Collection 11/26/2004
Fidelity National Financial, Inc. Acquires InterCept, Inc. 11/8/2004
FLS and Oracle Enable New Payroll Tax Solutions 10/29/2004
DDC HRO and Genesys form Alliance 10/13/2004
Maryland Dept of Health Picks ACS to Process Claims 10/13/2004
ING Bank Taps Vsource Asia For Outsourced Financial Services 8/29/2004
BISYS Powers Health Savings Accounts 8/23/2004
ACS Awarded BPO Contract With Allegheny Technologies 8/16/2004
Acquiring New Customers Top Priority for Senior Executives 6/21/2004
ACS Awarded BPO Contract Extension With Office Depot 6/7/2004
Williams Cos. Signs $320 Million BPO Deal with IBM 6/1/2004
Visteon Signs Global Business Service Agreement with Equitant 5/25/2004
ACS Awarded BPO Contract With United Cargo 5/17/2004
Tele2 Upgrades Its Pan-European Billing Systems With Accenture 5/12/2004
ACS Awarded BPO Contract With Western Governors University 4/21/2004
HP Announces New F&A BPO Services 3/17/2004
Deutsche Bank Outsources Purchasing and AP to Accenture 2/1/2004